Shipping policy

Orders are prepared and shipped from Tulum, Mexico via DHL.

Processing Time

Orders are processed within 1–3 business days. Once shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship to:

  • Mexico
  • United States*

  • Canada*

We look forward to expanding to more destinations soon.

*For more details, please see the shipping info page here.

Shipping Times

Estimated delivery times (not including processing time):

  • Mexico: 2–3 business days

  • United States & Canada:

    • 5-8 business days estimated delivery

Delivery times are estimates and may vary due to customs processing or carrier delays.

Duties & Taxes

International orders may be subject to customs duties, import taxes, or brokerage fees, which are determined by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages

Aligned Designs is not responsible for delays caused by customs or shipping carriers. If your package appears lost, please contact us at info@aligneddesigns.shop and we will assist in filing a claim with the carrier.